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Ebook Vietnam tourism occupational standards: Travel and tour operations - Part 1

Part 1 of ebook "Vietnam tourism occupational standards: Travel and tour operations" provides readers with information about standards such as: prepare a basic travel plan; prepare tour programme information for presentation to customers; inform and consult customers in relation to tour package purchase and consumption; receive and process a reservation; advise customers prior to and after travelling;... Please refer to part 1 of the ebook for details!